Research Process
The type of research that was done for us to base our retrospective and redesign was:
A "Contextual Inquiry" with a book collector (of actual, physical books).
A "Think Aloud" with an academic researcher who used an online collection application..
Competitive analysis of 2 online collection websites.
CogTool evaluation of 2 online collection websites.
Affinity Diagram
We put together an affinity diagram to better understand our
potential research space. We focused our research on the online
portion of the matrix.