anneconnell

While charged with a project to design a site to showcase a font collection, I fell into the flawed approach of “designing for the self” instead of the user that the Contextual Inquiry was actually *performed*.  Luckily, I caught myself before any methods of the research toolkit were breached.  Sometimes I look back and wish I’d had the a-ha! moment earlier (would’ve saved me several hours on brainstorming). But I’m glad it wasn’t any later!